Privacy Policy

Privacy Statement

Dr. Help Books LLC, a Utah limited liability company (“Dr. Help Books”) is engaged in the business of selling the The Neuropathy Solution Program and Peripheral Neuropathy Unlocked and distributing information in the form of newsletters, audiovisual recordings, current research, and articles and selling e-books, audiovisual content, and various other related items (“Products”) associated with peripheral neuropathy and overall health and well-being through its website http://www.theneuropathysolution.com (the “Website”). Therefore, routinely, in the course of business, Dr. Help Books may receive personally identifiable information such as your email address in addition to other information secured by our service providers such as your credit card number, telephone number and mailing address (“Personal Information”). In an effort to secure our customer’s trust and confidence, we have taken various measures to protect your privacy relating to you and your transactions conducted on our Website, or through any of our active service providers, such as PayPal.com or Clickbank.com (“Affiliates”). Clickbank.com is a third party online retailer specializing in digitally delivered products that accepts all online product orders for the Website as more specifically described below (see Third Party Financial Institutions & Affiliates).

This Privacy Policy describes the Personal Information we obtain from you, what we do with your Personal Information, the safeguard measures we, or our Affiliates have in place to protect it, and to what extent you can control our use of such Personal Information. By using the Website, the user agrees, without limitation or qualification, to be bound by this Privacy Statement.

When you provide Personal Information to our Website, you hereby consent to the manner in which Dr. Help Books and its Affiliates collects, manages, protects, and discloses your Personal Information in accordance with the terms and conditions of this Privacy Policy.

Third Party Financial Institutions and Affiliates
When you purchase Products on our Website, you must submit payment information directly to PayPal.com or Clickbank.com, including your credit or debit card number, as well as your zip code. Such information may be recorded and filed by PayPal or Clickbank to fulfill your orders. In addition, when you return previously purchased products or request a refund or exchange, you may be asked to give your name, mailing address, and other identifiable information. Clickbank and PayPal collect this information to prevent fraud and identity theft. If a user contacts any employee or affiliated person, a record of that correspondence may be kept.

Passive Collection of Personal Information
Dr. Help Books reserves the right to passively collect information related to usage of its Website such as time spent on the Website, areas visited, and sites linked to and from the Website. Please be advised that the Website may collect additional information and may install cookies on members’ hard drives. The use of cookies will allow us to improve our Website based on the user’s preferences and is a widely used industry practice of online businesses. However, the cookies are stored on the user’s computer, not on our Website. If you do not wish to receive cookies, or would like notification of when they are placed on your computer, you may set your browser accordingly, if permitted.

Security of Personal Information:
We maintain administrative, technical and physical safeguards to protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. We are committed to employing reasonable technology in order to protect the security of our Website. However, even with the best technology, no Website is 100% secure. We will take reasonable measures which we believe are appropriate to protect your Personal Information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer such information to take comparable steps to protect that security.

Usage of Personal Information
Your use of this Website constitutes your acceptance of the terms and conditions of this Privacy Policy. In accordance with this Privacy Policy, your Personal Information may be used for record keeping, to improve the content of our Website, to customize the site to your preferences, to communicate information to you (if you have requested it), site management, fulfillment of requested purchase orders, and marketing and research purposes to those who have consented to such marketing.

Disclosure of Personal Information to Third Parties
Dr. Help Books will not disclose Personal Information collected from users of the Website to third parties, except to companies with which the Website is actively affiliated, to contractors we use to support our business (technical support, delivery services, and financial institutions, such as ClickBank or PayPal) whereby we will require such third parties to treat such Personal Information in accordance with this Privacy Policy, and in connection with the sale, assignment, or other transfer of the business of this Website to which the information relates. Dr. Help Books may hire third parties to review certain Personal Information to advise it on demographic and marketing related issues, but only after such third parties have agreed to maintain the confidentiality, security, and integrity of any Personal Information contained in accordance with the terms and conditions of this Privacy Policy.

Other Uses of Personal Information
Dr. Help Books also uses Personal Information, including information provided to us from our service providers, to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.

Promotional Information and Marketing Materials
We would like to inform you of products and services, sales and special offers that might benefit you. You will have the opportunity to sign up for e-mails about our products, services, sales and special offers if you have provided us with your name and email address. If you would like to stop receiving such promotional information from us, there is a link at the bottom of email correspondence which allows you to Opt-Out of receiving further correspondence.

Disclosures of Personal Information in Legal Proceedings
If Dr. Help Books, its service providers or its Affiliates are requested by law enforcement officials or judicial authorities to provide Personal Information on individual users, Dr. Help Books or the applicable third party provider may, without your consent, provide such information. In matters involving claims of personal or public safety, Dr. Help Books, or the applicable service provider may provide your Personal Information to appropriate authorities without your consent or court process. Dr. Help Books or its service providers also will provide your Personal Information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or in litigation involving Dr. Help Books, the applicable service provider, or otherwise as required by law. We may also disclose Personal Information to assist in debt collection where you owe a debt to us.

Changes to this Privacy Policy
If this Privacy Policy is modified, the revised policy will be posted on this site within a reasonable time. Please check this Website periodically, specifically before you provide any Personal Information. This Privacy Policy was last updated on September, 12, 2015.

Application of United States Law
The Website is intended for users from the United States and those not governed by privacy policies of other countries. Users from the European Union are advised not to disclose Personal Information to us. Information sent to us will be housed on servers in the United States. Do not submit your Personal Information such as your name and email address unless you consent to the application of U.S law and to the use and disclosure of your information consistent with this Privacy Policy.

Access to Personal Information by Companies that Work with or on Behalf of Dr. Help Books LLC.
Some of our operations, such as our electronic commerce, may be managed by service providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Website or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Website evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services.

Privacy Preferences / Opt-Out
The Website offers users the ability to opt in to receiving further email updates on neuropathy-related subjects, including fitness, nutrition, exercise, and treatment-style products by clicking on a link where you can indicate your preference to receive our newsletter, and any attendant marketing and informational materials. You may opt out at any time and remove yourself from our mailing list by clicking on an “unsubscribe” hyperlink contained at the bottom of the promotional emails we send to you.

Our Privacy Statement and Outside Links
This Privacy Policy only applies to this Website. Our Website may include links to the websites of our business partners, vendors and advertisers. These other sites are outside of our control. Please be aware that these websites may collect information about you, and operate according to their own privacy practices which may differ from those contained in our Privacy Statement. Please read carefully that website’s own privacy policy, as once you leave our Website, any information you submit is no longer in our control.

Contacting Us
If you have any questions concerning our Privacy Policy, a member (or any other user of this Website) may contact us at: Dr. Help Books, LLC with its principal address located at PO Box 313, Springville, UT 84663, or via email at support [at] drhelpbooks.com

Last Updated: September 12, 2015
Copyright © 2010-2015 All rights reserved.